Solace Wellness Centre

KEEPING CLIENTS AND RMT'S SAFE DUING TIMES OF UNCERTAINTY

Covid-19 Health & Safety

Mandatory Client Protocol

  • Fill out the BC COVID self-assessment tool to determine if you should attend the clinic: it will be attached to your booking.

  • Cancel if you or anyone in your home is sick – late cancellation fees will be waived

  • Bring a mask (we will supply one if your don’t have one). You will be expected to wear one for the entire visit.

  • Come alone to your appointment whenever possible 

  • Cancel if you have travelled outside of BC in the last 2 weeks 

  • Cancel if you have had close, unprotected contact with a person positive for COVID-19 

  • Aim to arrive approximately 3-5 minutes before your appointment time. Please wait outside/in your car if early. 

  • Clean your hands upon entering the clinic

  • Answer RMT screening questions upon arrival 

  • Respect physical distancing rules for others at the clinic

  • Please do you best not to touch your mouth, nose and eyes. 

Mandatory RMT Protocol

  • We will wear a mask

  • We will not come to work if sick. We will self-isolate for a minimum of 10 days. 

  • We will not travel and then come to work. We will self-isolate for 14 days. 

  • We clean treatment rooms with professional, anti-viral cleaners between every session 

  • We clean general clinic spaces with professional, anti-viral cleaners hourly or after known contact – 
    whichever is sooner 

  • We have waived the late cancellation fee if a client cancels because they feel sick 

  • We have reduced the number of scheduled appointments to reduce the density of traffic at the clinic 

  • We are staggering client appointments to ensure social distancing occurs

  • We are abiding by all provincial and federal Personal Protective Equipment rules for the RMT’s

  • Provide online payment options

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